How can we help?

The fastest way to reach us is email. Write to support@pyrobloom.com and we'll get back to you as soon as we can — usually within a couple of days.

If you're reporting a problem, including these three things helps us fix it quickly:

• Your device model (for example, iPhone 15 or iPad Air)
• Your iOS or iPadOS version (Settings → General → About)
• What happened, and what you expected to happen

Common questions

Why is the game sideways?

PyroBloom is landscape only, by design — the sky is wide, and the game is meant to be held in two hands. Rotate your device and the game will follow.

Which devices does it run on?

PyroBloom is made for iPhone and iPad.

Is my best score saved?

Yes — your best score and progress are saved on your device automatically. There's no account to create and nothing to set up.

How do the leaderboards work?

PyroBloom uses Apple's Game Center. If you're signed in to Game Center (Settings → Game Center), your high scores are submitted automatically and you can see how you rank. Not signed in? The game plays exactly the same — your scores just stay on your device.

Something else?

Whatever it is — a bug, a question, or an idea for the garden — support@pyrobloom.com reaches a human who reads everything.